Xavier Williams, MBA
Senior Vice President of Service Management, Global Customer Service
AT&T Services, Inc.
University of Pittsburgh
Xavier Williams is the senior vice president of service management for AT&T’s Global Service department. He has global responsibility for the client interface on customer service functions (service delivery, service assurance and billing) for business retail customers. Williams began his AT&T career in 1990 and has held a variety of positions in finance, product management, business planning, human resources and sales. Before his current role, he served as senior vice president of the company’s Public Sector & Healthcare department. As an advocate for diversity, Williams is on the advisory boards of AT&T University and Asian Pacific Islanders for Professional & Community Advancement. Outside of AT&T, he is on the advisory board for the National Sales Network and a member of the Executive Leadership Council. A native of Washington, D.C., Williams graduated from Edinboro University of Pennsylvania with a B.S. degree in business administration, and earned an MBA degree from the University of Pittsburgh.